EDs Garage
EDs Garage
EDs Garage
EDs Garage
EDs Garage

Hemel Hempstead : 01442 244 027

Aylesbury : 01296 339 996

Why Choose Us?

Contact Us

HEMEL HEMPSTEAD

Orchard Street, Apsley
Hemel Hempstead
Hertfordshire.
HP3 9DT

01442 244 027
hemelhempstead@edsgarage.co.uk

Branch Locator

Opening Times

Monday to Friday 08:30 to 17:00

Saturday 08:30 to 16:00

Sunday Closed

AYLESBURY

Unit 2a Broadfields
Aylesbury,
Buckingshire.
HP19 8BU

01296 339 996
aylesbury@edsgarage.co.uk

Branch Locator

Opening Times

Monday to Friday 08:30 to 17:00

Saturday 08:30 to 16:00

Sunday Closed


COMPLAINTS POLICY

We always endeavour to provide the best service and products for our customers. However, on rare occasions, we recognise that there may be times where our customers may not be completely satisfied. To ensure we are able to put things rights as soon as we can, please read our complaints procedure below and we will respond promptly to ensure complete satisfaction.

As soon as possible after the completion of the works, please inspect the work to ensure everything has been carried out to our usual high standards.

In the unlikely event there is anything you are not completely satisfied with, please contact us as soon as you can in order that we can rectify any problems as soon as possible.

Our Procedure

Either call us on 01923250083 or write to us at 25-29 Harwoods Road, WD18 7RB

(please request proof of receipt if posting)

Or email us at edsgarage@aol.com

We aim to respond within 2 days of receiving your complaint and where possible, will provide you with a date to remedy any issues raised.

Where we are unable to resolve your complaint using our own complaints procedure, as a Which? Trusted trader we use Dispute Resolution Ombudsman for dispute resolution. In the unlikely event that we cannot remedy your complaint to your satisfaction you may wish to refer your complaint to them. If you wish to do so please contact Which? Trusted traders in the first instance on 0117 456 6031.

Ed Callan Proprietor of ‘Ed’s Treads’